This must sound like an odd title for a blog, but I’m sure most of you know that feeling of wading through papers every time you want to find one thing. I’m talking about the papers that stay on your desk, initially in some sort of order, which probably only you can follow, but they have to stay there until you can get around to dealing with them. Once they’re filed, or put away somewhere that makes the desk appear tidy, you forget about them – at least I do – until a nasty bill appears, or you receive an email from family, a friend, the tradesman who gave you that great quote which you promised to follow up and meant it. I mean the kind of quote that will increase dramatically when you ring again, or the tradesman will be overseas for six months if he hasn’t gone out of business.